Privacy Policy

Last updated: 01.09.2026

Le Petit Funghi (“we”, “us”, or “our”) is a small mushroom-growing and farming business based at Findern, Derby. This privacy policy explains how we collect, use, store, and protect personal information.

We are responsible for deciding how and why your personal information is used. If you have any questions, contact us using the details below.

Information we collect

Depending on how you interact with us, we may collect:

  • Your name and contact details, such as your email address, telephone number, delivery address, and billing address

  • Details of products you order and your purchase history

  • Payment and transaction information, although card payments may be processed directly by our payment provider

  • Information you provide when contacting us, making an enquiry, signing up for updates, or entering acompetition

  • Information about suppliers, business contacts, and delivery partners

  • Website usage information, such as your IP address, browser type, and pages visited, where cookies orsimilar technologies are used

We do not normally collect sensitive personal information. Please do not provide sensitive information unless we specifically request it and explain why it is needed.

How we use your information

We may use personal information to:

  • Process and fulfil orders

  • Arrange deliveries and collections

  • Take payments and maintain financial records

  • Respond to questions, complaints, and requests

  • Manage our relationship with customers, suppliers, and business contacts

  • Send marketing messages where permitted by law

  • Improve our products, website, and services

  • Keep records and comply with legal, accounting, tax, food-safety, and other regulatory requirements

  • Detect and prevent fraud, misuse, or security incidents

Our lawful bases

We use one or more of the following lawful bases under UK data protection law:

  • Contract: to process orders or provide services you have requested

  • Legal obligation: to keep required business, tax, accounting, and regulatory records

  • Legitimate interests: to operate and improve our business, communicate with customers, and managesuppliers, provided this does not unfairly affect your rights

  • Consent: where you have actively agreed to receive marketing or where consent is otherwise required

You can withdraw consent at any time by contacting us or using the unsubscribe option in a marketing message. Withdrawing consent does not affect processing that took place before withdrawal.

Marketing

We may send you information about our mushrooms, farm products, events, offers, or services where we are legally permitted to do so.

You can opt out at any time by:

  • Clicking “unsubscribe” in a marketing email

  • Replying “STOP” to a marketing text, where applicable

  • Contacting us at lepetitfunghi@gmail.com.

We will not sell your personal information to other businesses.

Who we share information with

We may share relevant information with:

  • Payment providers

  • Website, email, booking, and online-shop providers

  • Delivery and courier services

  • Accountants, insurers, professional advisers, and IT providers

  • Government bodies, regulators, law-enforcement agencies, or courts where required or permitted by law

  • Service providers who process information on our behalf

We require service providers to handle personal information securely and only for authorised purposes.

International transfers

Some service providers may process information outside the UK. Where this happens, we will take appropriate steps to ensure that your information receives protection required by UK data protection law, such as using an adequacy decision or approved contractual safeguards.

How long we keep information

We keep personal information only for as long as reasonably necessary for the purposes described in this policy.

For example:

  • Order and financial records: usually six years.

  • Customer enquiries: usually 12 months after the enquiry is closed.

  • Marketing records: until you unsubscribe or we no longer have a valid reason to retain them

  • Supplier and business records: for as long as necessary for the business relationship and any required legal or accounting period

We may keep limited information for longer where necessary to establish, exercise, or defend legal claims.

Cookies

Our website may use cookies or similar technologies to operate correctly, remember preferences, understand website usage, or support marketing.

You can control cookies through your browser settings and, where applicable, our cookie preference tool. Disabling some cookies may affect website functionality.

Keeping information secure

We use reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

No method of sending or storing information is completely secure, but we will respond appropriately if we become aware of a personal-data breach.

Your rights

Subject to legal conditions and exemptions, you may have the right to:

  • Ask for a copy of the personal information we hold about you

  • Ask us to correct inaccurate or incomplete information

  • Ask us to delete your information

  • Ask us to restrict how we use your information

  • Object to certain uses, including direct marketing

  • Ask to receive certain information in a portable format

  • Withdraw consent where processing is based on consent

To exercise a right, contact us using the details below. We may need to verify your identity before responding. We normally respond within one month, although this may be extended in certain circumstances.

Complaints

If you are unhappy with how we use your personal information, please contact us first so we can try to resolve the issue:

Email: lepetitfunghi@gmail.com.

You also have the right to complain to the UK Information Commissioner’s Office.

Children

Our website and services are not directed at children, and we do not knowingly collect personal information from children without appropriate consent.

Changes to this policy

We may update this privacy policy from time to time. The latest version will be posted on our website with the revised date.

Contact us

Business name: Le Petit Funghi
Email: lepetitfunghi@gmail.com